MedSat Technologies supports all of our products and services. We do not provide 24/7 support except by prior arrangement but will respond to your enquiries quickly.
If you have a difficulty with any product manufactured by us or on a data plan supported by MedSat (we give you the bill) please contact us through our offices or general email.
For urgent technical support please select this link. Charges may apply to this level of support.
Emergency email contact
Provide your site ID, an outline of your problem, a contact name and your preferred method of communication and a technician will respond to you as soon as possible.
In most cases, a simple reboot of the entire system will resolve whatever problem you have encountered. just shut the power off to all devices and reboot your PC, if this does not resolve your problem we will be happy to assist.